Provide technical leadership for all aspects of database management such as database lifecycle management, monitoring, support, disaster recovery, compliance, and standards.
Research new Oracle database versions, features, tools, and technologies with an Enterprise perspective to meet customer needs while maintaining a secure database environment.
Research, benchmark, and suggest improvements to database support processes, customer experience (CX) improvements, and compliance requirements.
Provide 3rd and 4th level Oracle database support for complex issues.
Participate in and manage database related projects, database security patching audits, and compliance reviews and testing.
Develop new and update existing database technology related documentation as needed.
Coach and communicate information to Caterpillar s application support teams and peers across the enterprise on Oracle technology changes, new features, key projects, and customer experience improvements.
Participate on customer driven and Division/department projects.
Required Skillsets:
Should have 8+ years of relevant experience in relevant technologies.
Installing Oracle release updates (RU) security patches on data guard, multitenant, stand alone and Real Application Cluster (RAC) databases.
Database Performance management
Database Hardware configuration
Knowledge of SQL structured query language
Linux / UNIX operating systems (RedHat and AIX).
Top Candidate Will Also Have:
Works well with a geographically distributed team
Quickly learns new technologies and apply them with an enterprise perspective.
Acts in a self-directed manner, independently researching tools/libraries/technologies or solving a problem with minimal oversight and instructions.
Experience with:
Technical project management, technical leadership, and strong communication skills to work with DBAs and application teams in a variety of situations.
Scripting (Shell, Perl, EMCLI )
Providing on the job training and developing learning materials for DBAs
Technical problem-solving skills
Cloud computing platforms such as Microsoft Azure or Amazon Web Services
IT Service Management (ITSM) process Root cause analysis (RCA) processes
Service Now
Database security threats and security best practices.
