Role: International Sales Specialist
Location: Pune (On Site)
Timings: 1:00 AM - 10:00 AM (Night Shift)
Role Overview:
You're the bridge between a patient's confusion and clarity. Someone lands on CureMeAbroad with a question Can I get quality orthopaedic surgery abroad for half the cost'and you're the person who transforms that into a real plan.
As an International Sales Specialist , you're the first trusted voice in the patient journey. You qualify leads, understand their medical needs, research the right hospitals and surgeons across our 350+ partner network, and line up treatment consultations (TCs) with the best fit. You're not just gathering information, you're building confidence and trust.
Your core mission: Move qualified leads from exploring to ready for conversation with a doctor.
What You'll Actually Do :
Lead Qualification & Intake
- Jump into WhatsApp/chat and understand what patients actually need (their medical history, budget, TCsline, fears, priorities)
- Use our AI tools and clinical database to assess case viability
- Identify red flags early (cases we shouldn't pursue) and handle with care and clarity
- Navigate objections and build rapport especially with US and international clients who may be skeptical about offshore care
Research & Treatment Planning
- Dig into our hospital + surgeon database to match patients with the right providers
- Review credentials, outcomes, specializations, pricing models
- Build personalized treatment + cost scenarios so patients understand options
- Present luxury-level service mentality in every interaction (these clients expect excellence)
TC Coordination
- Line up doctor consultations with partner hospitals
- Prepare patients for conversations (what to expect, what to ask, what docs need to know)
- Manage timezones, language preferences, documentation flows
- Handoff to Account Success Lead with everything organized and relationship warm
Patient Communication
- Own the entire pre-sales conversation across channels (chat, WhatsApp, email, calls)
- Explain complex medical + logistical info in a way that feels approachable, not intimidating
- Address objections, manage expectations, build trust
- Make small talk feel natural these conversations aren't transactional, they're relationship-building
- Keep detailed notes so handoff is seamless
Analytics & Optimization
- Track your qualification rates, TC conversion, average time-to-TC
- Spot patterns (which hospitals convert best, which procedures have questions)
- Help the team refine processes based on what you're learning
What We're Looking For:
- 2+ years in customer-facing roles with US or international clients (sales, customer success, patient advocacy, support something where you own the relationship)
- Natural conversationalist you can make small talk feel genuine, build rapport over chat/call, make people feel heard
- Obsessive about detail and follow-up (patients lives depend on this)
- Comfortable with ambiguity you'll often be finding answers to questions you've never seen before
- Ability to communicate complex ideas simply (your mom should understand your explanations)
- Comfortable with data and tracking your own metrics
- Timezone flexibility (we serve US, UK, Australia, Germany primarily)
Nice to Have:
- Medical tourism, healthcare, or international patient experience
- Exposure to healthcare systems or medical procedures
- Fluency in languages beyond English (German, Spanish, Turkish especially helpful)
- Founder mentality you don't wait to be told what to do, you find what needs doing
- Experience explaining medical/financial concepts to skeptical audiences
Why Join CureMeAbroad
- CureMeAbroad is a global medical tourism tech based discovery platform facilitating patients from high-cost markets like the US, UK, Germany, and Australia find, compare, and connect with verified hospitals and surgeons across India, Turkey, Thailand, Mexico, and Spain.
- Be part of a fast-scaling global medical tourism brand
- High-ownership role with real learning and growth opportunities
- Work directly with the founding team on live deals, real markets, and actual growth targets
