Experience Required: Minimum 1 year (Voice Process)
Salary: Up to 6.5 LPA
Work Days: 5 Days Working
Joining: Immediate Joiners Preferred
Location/Work Mode: (Add On-site/Hybrid/Remote if needed)
Roles & Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Maintain call logs, records, and follow-up details.
- Achieve performance metrics such as call quality and customer satisfaction.
- Escalate unresolved issues to the appropriate department.
- Maintain a courteous and positive attitude at all times.
Skills & Requirements:
- Minimum 1 year of experience in Voice Customer Support.
- Strong verbal communication skills in English (and regional languages if needed).
- Ability to handle difficult conversations and high-pressure situations.
- Good listening, problem-solving, and interpersonal skills.
- Comfortable with rotational shifts (if applicable).
- Immediate joiners will be given preference.
Benefits:
- Salary up to 6.5 LPA.
- 5-day working schedule.
- Training and career development opportunities.
For more details, call Rumana: 9620536596
