International CHAT&VOICE - US -Process

Key Responsibilities:

• Provide chat and voice support to clients.
• Resolve customer queries in a timely and professional manner.
• Ensure customer satisfaction by addressing issues effectively.
• Maintain service quality standards and meet performance targets.
• Handle customer complaints and provide solutions.

Candidate Requirements:

• Education: Graduate Freshers / Any Diploma.
• Language: Good command of English (both written and spoken).
• Willingness to work in Night Shift.
• Week-offs: 2 Rotational Week-Offs.
• Immediate joining preferred.
• CAB: Both-way transport provided.