International CHAT&VOICE - US -Process

Key Responsibilities:

• Provide chat and voice support to US clients.
• Resolve customer queries efficiently and professionally.
• Maintain a high level of customer satisfaction.
• Handle customer complaints and provide effective solutions.
• Meet performance targets and KPIs.

Candidate Requirements:

• Education: Graduate Freshers / Any Diploma.
• Language: Must be fluent in English (both written and spoken).
• Shift: Willingness to work in Night Shift.
• Immediate joining preferred.
• Week-offs: 2 Rotational Week-Offs.
• Interested candidates only, fluent in English.