Business Overview:
NIIT Limited's Career Education Business is a pioneer in delivering a wide range of learning and talent development programs. We cater to millions of individual and corporate learners across domains such as Banking & Finance, Information Technology, and Digital Marketing. With a strong focus on enhancing employability skills, our mission is to empower learners and enable career advancement through high-impact education.
Roles & Responsibilities:
As an Inside Sales Executive, you will be at the forefront of NIIT's mission, directly engaging with
potential learners and driving enrolments into our career advancement programs.
- Lead Engagement: Proactively reach out to potential learners via phone, email, chat, and social media to generate interest in NIIT's programs.
- Sales Ownership: Manage the entire sales lifecycle including lead nurturing, product demonstrations, closing sales, and post-sales follow-up.
- Consultative Selling: Understand learners career aspirations and recommend suitable NIIT programs that match their goals.
- Relationship Management: Build and maintain strong, trust-based relationships with learners throughout the sales journey.
- CRM Management: Accurately log and maintain a detailed record of all customer interactions in the CRM system.
- Collaboration: Coordinate with internal teams (marketing, academics, operations) to ensure a seamless learner experience.
Mandatory Skills & Competencies:
- Sales Acumen Proven ability to understand customer needs and close deals effectively.
- Goal Orientation Strong drive to meet and exceed sales targets.
- Customer Focus Ability to genuinely engage with learners and provide solutions aligned with their career goals.
- Communication & Influencing Skills Confident speaker who can build rapport and influence decision-making.
- Self-Motivation & Energy High energy levels and a proactive approach to sales and problem-solving.
- Integrity Strong ethical standards and honesty in all interactions and commitments.
Preferred Qualifications:
- Graduate in any discipline
- 1-4 years of experience in inside sales, telesales, or education sales is an added advantage
- Familiarity with CRM tools is desirable
What We Offer:
- Competitive salary and incentives
- Performance-driven growth opportunities
- Dynamic and collaborative work culture
- Opportunity to be part of a globally recognized brand making a real difference in people's careers
