Company Overview
NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today's rapidly changing technology landscape.
About The Role
This is a full-time role for an Inside Sales - Team lead/Manager - US Geography at NetCom Learning located in Bangalore, with flexibility for some remote work. The Inside Sales - Team lead/Manager will be responsible for customer satisfaction, lead generation, account management, and overall sales activities within the assigned US geography.
Location- Hyderabad ( Work from office)
Timings- 6pm to 3am IST (US shift)
Key Responsibilities
- Build/ Manage teams of sales development reps & sales reps.
- Achieve quota by helping team achieve theirs through direct sales enrolment and appointment conversation
- Help team achieve their KRA's. Team will source new sales opportunities through lead follow-up and outbound cold calls and emails
- Work with existing reps & resources and work on optimizing their potential
- Hire, train & develop new reps to achieve sales & appointment goal
- Set & manage process by effectively working on the KRA's either individually or, in coordination with various stake holders
- Create/ manage campaigns effectively with an aim to deliver the desired outcome within agreed deadlines
- Use data to analyze & optimize campaign performance. Work with various divisions to execute the campaign strategy
- Monitor, audit & analyze to find ways to optimize the performance
- Get well versed with products so you are well equipped to takes escalated calls & 2nd voice talk off's
- Responsible for maintaining headcount, managing performance & attrition
- Learn & demonstrate good understanding & be a counterpart for Inside Sales Head
- The Inside Sales Manager will be Instrumental in managing the Sales funnel via appointment generation
Additional Info., if any
Requirements
- US sales/Inside sales experience. at least 3 years in US Market.
- Team management experience for 1+ years. At least handling a team of 10-15 senior reps.
- Responsible for Campaign Planning & Strategy
- Excellent communication skills with no MTI
- Education Training, SAAS or, other cloud based or, Top BPO
Why Join NetCom Learning
- Opportunity to work with industry-leading experts and cutting-edge technologies.
- Collaborative and inclusive work culture.
- Ongoing professional development and growth opportunities.
If you are passionate about designing innovative learning experiences and making a positive impact in the lives of learners, we want to hear from you! Apply now to join our team at NetCom Learning.
