Industry & Sector: Healthcare Outpatient Clinical Services and Patient Acquisition. Fast-paced, patient-centric clinic environment focused on delivering quality clinical care and driving sustainable outpatient growth through targeted sales and relationship management.
Primary Job Title (standardized): Inside Sales Representative
About The Opportunity
Join a growing clinical services organisation in India as an on-site Inside Sales Representative focused on converting enquiries into scheduled consultations and long-term patients. You will own the end-to-end inside-sales cyclehandling inbound and outbound outreach, qualifying prospects, booking appointments, and collaborating with clinical teams to ensure exceptional patient experience and retention.
Role & Responsibilities
- Respond to inbound leads and conduct targeted outbound outreach to convert prospects into scheduled appointments and consultations.
- Qualify leads using structured discovery, capture accurate patient details, and maintain clear follow-up workflows to maximise conversion rates.
- Manage and update CRM records daily; log interactions, progression stages, and outcomes to ensure data integrity for reporting.
- Hit defined sales and appointment-booking KPIs through timely follow-ups, personalised outreach, and effective objection handling.
- Coordinate with clinical and operations teams to confirm appointments, manage cancellations/reschedules, and expedite patient onboarding.
- Provide feedback from market conversations to refine service offerings, pricing, and promotional campaigns for better traction.
Skills & Qualifications
Must-Have
- Proven inside sales or telesales experience in healthcare, medical services, or appointment-driven businesses.
- Strong CRM proficiency and daily usage experience (Salesforce, HubSpot, or Zoho CRM).
- Demonstrated success with cold calling and structured outbound cadences.
- Experience using LinkedIn Sales Navigator or similar prospecting tools.
- High comfort with target-driven KPIs and delivering consistent appointment conversion.
- Excellent verbal and written English with effective phone-based communication skills.
Preferred
- Familiarity with Outreach, SalesLoft, or other email-sequence automation platforms.
- Background in clinic workflows, patient scheduling systems, or healthcare operations.
- Experience working in fast-paced, on-site sales teams within India.
Benefits & Culture Highlights
- Attractive incentive and commission structure tied to appointment and conversion KPIs.
- On-site, collaborative team culture with direct clinical stakeholder interaction and rapid learning.
- Opportunities for role growth into field-sales, key account management, or operations leadership.
Keywords: Inside Sales, Inside Sales Representative, healthcare sales, clinic sales, patient acquisition, appointment scheduling, CRM, lead generation, India, on-site.
Skills: hubspot crm,sales,healthcare,inside sales,cold calling,consultations,outreach,linkedin sales navigator,zoho crm,salesforce,crm
