Key Responsibilities
- Connect with potential customers through calls, emails, and other communication channels.
- Build and nurture strong relationships with prospective and existing customers.
- Handle customer queries, address objections, and guide prospects through the enrollment process.
- Maintain accurate lead, customer, and sales records using CRM tools and MS Excel.
- Follow up with leads regularly to maximize conversions and manage the sales pipeline effectively.
- Collaborate with internal teams to ensure a seamless customer experience.
- Achieve individual and team sales targets while maintaining high service standards.
- Stay updated on FinGrad's products, services, and industry trends to provide accurate guidance to customers.
About Company: Trade Brains is a financial website helping readers learn the art of stock investing, trading, portfolio management, financial planning, money management, and more. At FinGrad (an initiative by Trade Brains), we offer the best online courses, webinars, and resources from various top experts who have real skin in the financial game. FinGrad has been built in the mind to deliver end-to-end financial education at our best standard to our novice investors & traders.
