Inside Sales Associate (B2C sales )

Simplilearn is the world's leading digital skills training platform that empowers individuals with the competencies needed to excel in the digital economy. Specializing in disciplines like Cyber Security, Cloud Computing, Project Management, Digital Marketing, and Data Science, Simplilearn's programs are crafted and continually updated by over 2000 industry and academic experts. Offering a wide range of courses and certification programs, many in partnership with renowned universities, Simplilearn has helped millions of professionals enhance their careers and thousands of organizations upskill their employees. With a hands-on, practical learning approach including 1,000+ live classes and real-world projects monthly, around 85% of learners achieve promotions or gain new professional opportunities.

This is an on-site full-time role located in Bengaluru, for an Inside Sales Associate specializing in B2C sales. The Inside Sales Associate will be responsible for engaging with potential learners through calls and digital channels, fostering relationships, and understanding their needs. The role involves guiding customers toward the most suitable Simplilearn programs, generating leads, ensuring customer satisfaction, and assisting with account management. Team collaboration and achieving monthly sales targets will also be fundamental aspects of this role.

• Proficiency in Inside Sales and Lead Generation, including the ability to understand customer requirements and recommend suitable programs
• Strong skills in Customer Service and ensuring high levels of Customer Satisfaction
• Experience in Account Management and maintaining meaningful professional relationships
• Excellent communication, negotiation, and problem-solving skills
• Ability to work effectively in a target-driven environment and achieve sales goals
• Basic understanding of digital marketing or online training platforms is a plus
• Bachelor's degree in Business, Marketing, Communications, or a relevant field preferred