Zycus, a global leader in AI-powered Source-to-Pay (S2P) software and Agentic AI solutions, is seeking a dynamic HR Business Partner to support our Sales (Business Development) and Marketing teams. This role acts as a strategic advisor to business leaders, driving people strategy, performance, and culture initiatives, while partnering with Business stakeholders across time zones.
This is a high-visibility role. The business expects an HRBP who operates with sharp communication, high execution speed, and strong fluency in AI tools — someone who can independently drive AI-led HR projects and initiatives, not just support them.
Key Responsibilities
- Partner with Sales (BD) and Marketing leadership as a trusted strategic HR advisor aligned to business goals.
- Drive performance management cycles tailored to target-driven, incentive-based roles.
- Manage employee relations matters with fairness, discretion, and sound judgment.
- Lead talent management and succession planning for critical roles within the aligned functions.
- Own workforce planning — headcount, org structure, and capability needs — in line with business growth.
- Coach and develop people managers on leadership, feedback, and performance conversations.
- Conduct regular 1:1 conversation with employees to understand career aspirations and drive personalized career progression plans for key/high-potential performers.
- Partner with Talent Acquisition to support timely, quality hiring for open positions.
- Leverage HR analytics — attrition, engagement, Work from Office and performance data — to guide leadership decisions.
- Drive organizational development and change management initiatives across the aligned teams.
- Champion employee engagement and culture-building initiatives, including for night-shift/US-aligned employees.
- Identify, propose, and execute AI-driven HR projects (e.g., AI-assisted performance insights, engagement analytics, process automation) in line with business head expectations.
- Ensure adherence to HR policy, statutory compliance, and audit standards.
Required Skills & Competencies
- Proven experience supporting Sales (Business Development) and Marketing functions.
- Highly AI-savvy — comfortable using AI tools daily and capable of independently scoping and delivering AI-led HR projects, not just familiar with the concept.
- Sharp, crisp communicator — able to influence and hold their own with senior business stakeholders.
- Fast, high-quality execution — demonstrated ability to deliver projects and processes quickly without compromising rigor.
- Strong business acumen with the ability to align HR strategy to commercial outcomes.
- HRBP experience in SaaS, Technology, or Product-led organizations.
- Excellent stakeholder management and executive presence.
- Strong expertise in performance management frameworks.
- Hands-on experience with HR analytics and data-driven decision-making.
- Skilled in organizational development and change management.
- Strong employee relations and conflict-resolution capability.
- Sharp problem-solving and decision-making ability.
- Adaptability to work with global, cross-functional, and cross-time-zone teams.
- Flexibility to work night shifts when business requires.
Qualifications & Experience
- MBA/PGDM in Human Resources or equivalent.
- 6+ years of relevant HRBP experience, ideally within technology or SaaS organizations.
- Demonstrated experience partnering with Sales/BD and Marketing teams.
- Demonstrated use of AI tools in HR work — e.g., building or driving AI-enabled HR projects, dashboards, or process automation.
- Experience supporting global or distributed teams strongly preferred.
- Track record of driving performance management and employee relations outcomes with speed and quality.
- Comfortable operating in a fast-paced, high-growth environment with global stakeholders.
Top hard skills for this HRBP (Sales BD & Marketing) role:
- AI Tool Fluency for HR Use Cases — hands-on use of AI tools (e.g., ChatGPT/Claude, Copilot, HR-specific AI platforms) for analytics, drafting, automation, and insight generation; ability to scope and run AI-led HR projects independently.
- HR Analytics & Data Interpretation — working knowledge of attrition, engagement, and performance dashboards (Excel/HRIS reporting) to translate data into leadership-ready insights.
- Performance Management System Design — building and running PM cycles suited to target/incentive-driven sales roles (goal setting, KRA/KPI frameworks, calibration processes).
- Workforce & Org Planning — headcount modeling, org design, and capability mapping tied to business growth plans.
- HRIS/HR Tech Platform Proficiency — experience with systems like KEKA, Workday, Darwin box, or similar for data, workflows, and reporting.
- Employee Relations & Compliance Knowledge — grievance handling, statutory compliance (labor law basics), audit readiness, documentation discipline.
- Change Management & OD Frameworks — structured methodologies for driving org change and restructuring.
- Talent & Succession Planning Tools — 9-box grids, talent review frameworks, succession pipeline tracking.
- Recruitment Coordination Metrics — TAT tracking, hiring funnel analysis, quality-of-hire metrics in partnership with TA.
- MS Excel/PowerPoint (Advanced) — for building leadership decks, dashboards, and business cases quickly — tied to the fast delivery expectation.
