HR Relationship Manager-SUPPORT SERVICES-HR-Consumer Relationship Management

This is an Internal document.
Role: HR Relationship Manager
Functional Area: Human Resources / Employee Relations Relevant Experience: 5-10 years (can be adjusted based on requirement)
Role Overview:
We are looking for a proactive and people-centric HR Relationship Manager who will act as a bridge between employees and the organization. The role focuses on building strong employee relationships, ensuring a positive work environment, driving engagement initiatives, and supporting HR operations to enhance overall employee experience.
Key Responsibilities:
. Build and maintain strong relationships with employees across departments
. Act as a point of contact for employee queries, concerns, and grievances
. Drive employee engagement initiatives such as events, feedback programs, and surveys
. Support employee onboarding and induction processes to ensure smooth integration
. Facilitate effective communication between management and employees
. Monitor employee satisfaction and suggest improvement strategies
. Assist in conflict resolution and grievance handling
. Support HR processes including performance management, retention strategies, and exit interviews
. Ensure adherence to HR policies, compliance, and company culture
Technical / Functional Skills:
. Basic understanding of HR processes & policies
. Familiarity with employee engagement and retention strategies
. Knowledge of HRMS tools (preferred but not mandatory)
. Understanding of labor laws and HR best practices (good to have)
. Ability to analyze employee feedback and engagement data
This is an Internal document.
General Skills:
. Excellent communication and interpersonal skills
. Strong relationship-building and stakeholder management ability
. High empathy and emotional intelligence
. Good problem-solving and conflict resolution skills
. Ability to handle sensitive and confidential information
. Detail-oriented with strong organizational skills
. Proactive, adaptable, and solution-focused mindset
Education & Experience:
. Bachelor's degree in Human Resources, Business Administration, Psychology, or related field
. 5-10 years of experience in HR, employee relations, or similar roles
Nice to Have:
. MBA / PGDM in HR
. Experience in employee engagement programs or HR operations
. Exposure to startup or fast-paced environments