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CSML GROUP

HR Recruiter - Retail & Service

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  • Posted 7 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Role Summary

The Recruiter will be responsible for hiring staff for:

  • All Sett Go The Sports Bar (FOH & BOH)
  • Duckpin The Bowling Bristo (FOH & BOH)
  • All Sett Go Time To Race (Go-Karting) (FOH & BOH)
  • Head (Central) Office roles such as Accounts, Admin, Purchase, Logistics, IT Support & Technical Support.

The role has to ensure all locations receive the right manpower on time and within budget.

Key Responsibilities

  • Understand manpower requirements from outlet heads and central teams.
  • Source candidates through job portals, referrals, walk-ins, and field recruitment.
  • Screen candidates for attitude, communication, grooming, and job fit.
  • Schedule interviews and coordinate with hiring managers.
  • Handle offers, salary negotiations, documentation, and joining formalities.
  • Maintain recruitment trackers and share weekly hiring updates.
  • Build a strong pipeline for frequently required positions (Based on Attrition).
  • Ensure manpower is in place for new launches and peak seasons.

Roles to Hire

All Sett Go The Sports Bar: Chefs, Commis, Stewards, Bartenders, Captains, Cashiers

Duckpin The Bowling Bristo: Game Attendants, Kitchen Staff, Service Staff, Supervisor

All Sett Go Time To Race (Go-Karting): Track Marshals, Pit Crew, F&B Staff

Central Office: Accounts, Admin, Purchase, Logistics, IT & Technical Support

Qualifications

  • Graduate in HR or related field.
  • 35 years of recruitment experience; hospitality/QSR/FEC hiring would be a plus & highly recommended.
  • Knowledge of volume hiring and field sourcing channels.

Skills Required

  • Good communication and people skills.
  • Ability to hire quickly and meet deadlines.
  • Basic understanding of BOH and FOH roles.
  • Strong coordination and follow-up ability.
  • Good with Excel/Google Sheets and job portals.

Performance Indicators (KPI's)

  • Time to fill (TAT)
  • Number of vacancies closed per month
  • Quality of hire & hiring manager satisfaction
  • Offer-to-joining conversion rate
  • Attrition in the first 90 days
  • Cost-per-hire (Budget Vs. Actual)

How To Apply

Share your CV @ [Confidential Information] with the following details:

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About Company

Job ID: 134105915

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