Summary: We are looking for a Contract Staff for HR Services in our delivery Center at Hyderabad. HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)
Key Accountabilities:
Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
Respond & resolve queries in a timely & accurate manner with employee experience at the core.
Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)
Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
Follow the Desktop Procedures / KB articles defined for every transaction/query
Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
Requirements:
Minimum 4+ years of experience in HR Service - Looking for SuccessFactors tool exp along with HR onboarding exp.
