House Manager Luxury Residence
Location: Mumbai / Bandra (Primary Property)
Travel: Required across other properties as needed
Role overview:
You will be responsible for independently running one luxury residence to the highest standard, ensuring seamless operations, supervising staff, managing vendors, and maintaining the home in pristine condition. This is a high-visibility, high-responsibility role for someone who can operate with autonomy, integrity, and excellence.
Key responsibilities:
Prepare the house ahead of owner/guest arrival; manage reset/cleanup after departures or events
- Oversee daily operations, upkeep, maintenance, and inspections of the luxury residence
- Supervise, schedule, train, and manage household staff (housekeepers, cooks, drivers, maintenance staff)
- Manage vendors & service providers (cleaning, repairs, gardening, specialty services)sourcing, supervising, and quality checks
- Maintain budget, track expenses, manage petty cash, process staff salaries (if required), and keep financial records
- Anticipate household needs (e.g., backup supplies, preventive maintenance)
- Ensure compliance with safety and operational standards (electrical, plumbing, security)
- Maintain confidentiality, discretion, and professionalism in all interactions
What we are looking for:
- At least 45 years in hospitality, private household ideally in luxury/high net worth environments
- Ability to manage independently, make decisions, prioritize tasks, and troubleshoot issues
- Experience supervising staff; strong interpersonal and communication skills
- Trustworthy, confidential, able to handle sensitive situations and tasks
- Proficiency with Excel/Google Sheets; good with budgeting and cost control
- Willingness to respond to emergencies, occasional travel within Mumbai or nearby locations, and flexible working hours
Preferred qualifications:
- Diploma or degree in Hospitality, Facility, or Estate Management
- Exposure to luxury/UHNI households or elite environments
- Experience preparing homes for guest or VIP arrivals/events
Compensation & Perks:
- Competitive and market-aligned compensation, travel allowance
- Opportunity to work in a top luxury environment, with scope for future expansion
Candidate profile / soft skills:
- Strong organizational and planning skills
- Proactive and able to anticipate needs
- Calm under pressure, resourceful problem-solver
- High degree of ownership and accountability
- Discreet, polished, professional demeanor
