Hiring for Team Leader international process

3-8 years
509999 - 650000 INR
7 days ago 257 Applied
Job Description

Candidate must have experience in international process customer service, Email & Chat process or E-commerce background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably US process.

Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations.

Excellent communication skills in English.
Minimum 2 years experience in international.
Cat support
Salary upto 6.5L
US shift 5 pm to 3 Am, and 2 way cab
Location: Marathalli, Bengaluru.
Contact HR:- Yamanur K- 9449900627 or WhatsApp your CV.
[Confidential Information]




Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.