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24/7 Customer Private Limited

Hiring For International Voice Customer Support and Sales

24/7 Customer Private Limited

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0-5 Years
2,90,000 - 4,00,000 INR
2 months ago
796 Viewed
552 Applied

Job Description

Dear candidate,

Greetings from [24]7.ai India.

Designation: Associate and Senior Associate

Responsibilities: International Calling || English Communication
Handle inbound and outbound calls
Contacting existing customers as well as prospective customers
Obtaining customer information and other relevant data
Asking questions to the customer and understanding their need
Resolving customer queries and issues related to the products and
services.

Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Fresher & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Master graduates should have at least 1 year experience in BPO sector.

Salary Range:
Voice > INR 2.9LPA 4.0LPA + (Incentive + Goodies)

Benefits:
2-way free cabs
Self to work (STW) Rs.2200 (only for male employees)
Medical insurance for self and dependent
5 days working
2 days rotational offs

Interview Rounds:
Hr round
Voice online assessment
Operations round

Note:
Age criteria: Upto 35y age maximum
Registration code > Hr Joy (ARC 078)
Contact Hr Joy: 9590992022
Immediate joiners only
Work from office only
US/ Australian shifts
No general day shifts
Must have copies of all academic and experience (if applicable) certificates, Aadhar and PAN Card (mandatory).
Candidates attended the interview within 30 days are not eligible to attend.
If shortlisted in the interview process, make sure to be active on calls, e-mails and whatsapp.

Timing - 11:30am to 12:30pm [Monday to Saturday]

[24]7.ai India address:
Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087
Landmark: near JP Morgan
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24/7 Customer is a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider. 24/7 Customer enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs over 6500 professionals across seven delivery centers in the US, Canada, UK and India. The facilities support over 7500 seats and are equipped with state-of-the-art physical, telecom and network infrastructure to ensure smooth handling of over 8 million transactions per month. In June 2003, Sequoia, one of the top three venture capital firms in the world, led the funding of USD 22 million. The backing of Sequoia, coupled with an experienced management team and board of directors, propels 24/7 Customer's commitment to constantly exceed customer expectations. Last year 24/7 Customer was featured in New York Times Columnist, Tom Friedman's 'World is Flat'; Rated amongst the Top 5 best contact centers in a survey by neoIT and CMP Media and was also voted as the Best Young company in the services category by TiE, USA.



Earlier this year, 24/7 Customer has been ranked second, worldwide in the Top 10 Best Performing Call Center Firms in the Global Services 100 survey conducted by neoIT and Global Services magazine. Also received the 'Performance Excellence Award' for being the Top Exporter in the SME (ITeS) sector in Andhra Pradesh and IT Leadership Award for Excellence in Information Technology presented by IT People in association with NDTV and DNA. The company has been ranked as the fifth Top Call Center across the globe in Business Week's 'Hot players in the offshore outsourcing world' (source: Gartner I nc.). For further details please visit www.247customer.com.

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