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Genpact India Private Limited

Genpact inviting applications for Insurance claims-Gurgaon

Genpact India Private Limited


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0-3 Years
a month ago
1687 Viewed
236 Applied

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting Applications for the role of Process Associate- Life Insurance Claims


* Transaction processing according to standard work & SOP
* Prioritize transactions according to detailed guidelines to meet SLA
* Plans and prioritizes tasks and work responsibilities to achieve objectives!
* Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
* Assist with/perform other team tasks as the need arises.
* Ability to accurately interpret and compile information from a variety of sources and systems
* Ensure that turnaround time and quality of the work meets Company service standards
* Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
* Handle own work in process and support team efforts to ensure that individual, team goals are met.
* Maintain key records like working files, email for reference and audit purpose
* Ability to handle basic day to day requirements of excel


Minimum qualifications
* Any non-technical graduate.
* Freshers are eligible.
* Good English language skills (verbal and written)

Preferred qualifications
* Prior experience in Insurance domain

Essential skills:
* Life product experience in policy admin/Claims processes
* Good English Communication (Both written & verbal)
* Proactive communication & High analytical skills - should be able to foresee issues and suggest solutions, with impactful data
* Displays energy and enthusiasm in approaching the job
* Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
* Ready to work on stretched working hours
* Ability to independently work well with internal and external customers
* Customer service focus
* Basic Computer knowledge along with typing speed of 20 words/minute
* Insurance knowledge

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.


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Last Updated: 01-07-2024 09:16:26 AM
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