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GCR-GO IMO-Senior Manager

Ernst & Young


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15-17 Years
a month ago
89 Viewed
9 Applied

Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Operations Implementation Management Office (IMO) - Manager

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Implementation Manager role provides an excellent opportunity to enhance skill of project management. He/she will play a pivotal role of setting up tax operations for multi-country clients involving new/expanded scope

The opportunity

The ImplementationSenior Manager plays a key role in stabilizing newservicesbeing migrated within the designated areas and ensuring smooth running of the same. This includesdetailed assessment of the Client's current state operating model, designing the future state operating model in collaboration with EY specialists in Technology & Data Operations, Commercial Controllers, Compliance Process Owners and Client,regular monitoring of processes, ensuring controls are in place, risk analyses are performed for everyservice/process, adequate training of resources, establishing communication channels with various internal/ external teams for long terms success. The role supports the initiatives of the Implementation Management Office and is based of Bangalore, India.

Your key responsibilities

  • Leads multi country, multi service implementations for EY leveraging the available technology, processes and tools.
  • Proactively works on transformation projects to identify process improvement opportunities and automation opportunities thus reducing the cost of delivery, improve business performance and client satisfaction aligned with the business objectives.
  • Maintains advanced interpersonal skills to engage, as a thought leader, with peers and other senior executives of the firm, in cross business discussions within a matrixed organization
  • Maintain a collaborative but firm approach with all interactions and keep discussions focused on fact-based needs and then align a strategy that satisfies those needs with measurable outputs.
  • Resolves team conflicts with a proven ability to implement and communicate difficult decisions. Provide individual, team and peer mentoring as appropriate and required to develop capabilities within team, function and organization.

Skills and attributes for success

  • End-to-end experience leadinglarge scopeimplementationsandglobaltransformational initiativesworking with senior leadership.
  • Excellent stakeholder management, communication, negotiation and coaching skills
  • Understand the criticality of handling large-scale projects seamlessly on Implementations. Crafting a value for end users by streamlining & simplifying their processes, thus building relevant business impact. Demonstrate expertise in designing innovative solutions.
  • Ability to handle multiple deliverables with quality and timelines.
  • Ability to multi-task and handle pressure intensive deliverables
  • An ideal candidate must have managed and executed large multi country,multi servicecomplextaximplementation.
  • Candidate must possess excellent Client management, program management skill, situation handling, advance presentation skill, handled Senior Management (CEO/Tax Director/ CFO/Program sponsor) connect.
  • Good analytical, judgment, tact and decision-making ability along with critical thinking skills
  • Experience in implementing Finance/Tax process in non-captive organizations would be preferred.
  • Prior experience working with global stakeholders and managing offshore & onshore process implementations.

To qualify for the role, you must have

  • Overall Experience 15+ yrs.
  • Client Transition specialistpreferably in Tax domain
  • Industry Type:Tax,Finance, Banking
  • Project managementand/ or Change Managementcertifications
  • Analytical skills - Excel, PowerBi, AI

Ideally, you'll also have

  • Effective interpersonal, team building and communication skills.
  • Excellent presentation skills
  • Technically creative and open-minded
  • Analytical and problem-solving skills

What we look for

Candidate must have managed and executed large multi country, complex implementations.

What we offer

  • Continuous learning:You'll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.


Ernst & Young Global Limited, doing business as EY, is a multinational professional services network with headquarters in London, England.EY is one of the largest professional services networks in the world. Along with Deloitte, KPMG and PricewaterhouseCoopers, it is considered one of the Big Four accounting firms. It primarily provides assurance (which includes financial audit), tax, consulting and advisory services to its clients. Like many of the larger accounting firms in recent years, EY has expanded into markets adjacent to accounting, including strategy, operations, HR, technology, and financial services consulting


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