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Zendesk

Full Stack Engineer

3-6 Years
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  • Posted 7 days ago
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Job Description

Responsibilities:

  • Design, build, and maintain features for the Admin Center and AI-powered Admin Copilot that enhance the daily experience of account administrators.
  • Develop high-quality, scalable frontend solutions using JavaScript, TypeScript, and React, while contributing to backend services built with Java or similar technologies.
  • Integrate and optimize Large Language Model (LLM)based features, enabling intelligent workflows and automation for admin tasks.
  • Collaborate closely with cross-functional teams Product Management, Design, and AI Engineering to drive customer-impacting feature development.
  • Own components end-to-end, from technical design to deployment, monitoring, and iterative improvements, ensuring reliability and performance of the platform.

Must-Have Skills and Experiences

  • 3-6 years of professional experience as a fullstack or frontend-focused software engineer.
  • Strong proficiency in JavaScript, TypeScript, and React.
  • Hands-on experience in backend development using Java or similar object-oriented languages.
  • Exposure to or direct experience implementing AI/ML or LLM-based features in production systems.
  • Demonstrated ability to design scalable, maintainable, and user-centric solutions.
  • Excellent problem-solving, analytical, and collaboration skills, with a proactive and autonomous work style.

Nice-to-Have Skills

  • Experience with cloud platforms (Azure, AWS, or GCP).
  • Familiarity with prompt engineering, vector databases, or orchestration frameworks for AI agents.
  • Understanding of accessibility, performance, and security in enterprise-grade applications.
  • Experience working with internal platforms or extensibility frameworks.

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About Company

Job ID: 133915481

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