Front Office Executive

Description

We are seeking a motivated and dynamic Front Office Executive to join our team. The ideal candidate will be the first point of contact for our clients and visitors, responsible for creating a positive and professional impression of our company.

Responsibilities

• Greet and welcome guests in a professional manner.
• Manage incoming calls and correspondence efficiently.
• Maintain the front office area and ensure it is tidy and presentable.
• Handle reservations and bookings for clients and visitors.
• Provide information about the company and its services to clients and visitors.
• Assist in administrative tasks such as filing, data entry, and scheduling appointments.
• Coordinate with other departments to ensure smooth operations.

Skills and Qualifications

• 2-5 years of experience in front office or customer service roles.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Experience with handling customer queries and complaints professionally.
• Familiarity with office equipment such as printers, copiers, and phone systems.