Indie Stays is a unique and independent hotel located in Mumbai. We provide a comfortable and relaxed environment for our guests, with focus on personal comfort. Our hotel offers a variety of spaces for guests to work, play, create, meet, and greet.
Role Description
This is a full-time on-site role for a Front Office Associate at Indie Stays. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, and check-in / out responsibilities. Good communication skills are required for this role.
Phone Etiquette, Receptionist Duties, and Customer Service skills
Excellent communication skills
Ability to handle check-in responsibilities
Prior experience in a similar role is preferred
Ability to work in a fast-paced environment
Strong problem-solving skills
Attention to detail
Knowledge of hotel operations is a plus
Candidates with a hotel/ hospitality management background will be preferred.