Role: Receptionist / Front Office Executive
Location: Mumbai Andheri West
Roles & Responsibilities:
Front Office Management:
- Visitor Handling: Welcome and assist all visitors, clients, and vendors in a professional manner, ensuring a positive first impression.
- Telephonic Operations: Manage all incoming and outgoing calls efficiently; route calls to respective employees or departments through internal extensions.
- Reception Desk Administration: Maintain the front office area in a clean, organized, and professional condition at all times.
- Courier & Mail Management: Handle all incoming and outgoing couriers and correspondence, maintaining proper logs.
- Meeting Coordination: Schedule meeting rooms, ensure readiness for meetings, and arrange refreshments when required.
Employee Support & Attendance Management:
- Leave & Attendance Records: Assist HR in maintaining accurate attendance and leave records.
- Employee Communication: Coordinate internal updates, announcements, and support daily HR communications.
- Access Management: Maintain visitor logs and ensure adherence to access and security protocols.
Administrative & Vendor Coordination:
- Vendor Management: Coordinate with external vendors and service providers for office supplies, maintenance, and housekeeping.
- Inventory & Stock Management: Track and maintain office stationery, pantry items, and consumables; raise purchase requests as needed.
- Office Maintenance: Liaise with facility management and housekeeping to ensure a clean, functional, and safe office environment.
- Expense Tracking: Maintain petty cash records and support the finance team with vendor bills and administrative expenses.
- Event & Visit Support: Assist in organizing internal events, celebrations, and senior management visits.
General Administration:
- File & Document Management: Maintain administrative files, employee data, and vendor contracts in coordination with HR and Admin.
- Confidentiality: Handle sensitive company and employee information with discretion.
- Team Coordination: Collaborate closely with HR, Admin, and Finance to ensure smooth office operations.
Qualifications:
- Experience: 26 years in front office, administration, or receptionist roles.
- Education: Graduate in any discipline (preferred: diploma in office administration or secretarial studies).
- Skills: Excellent communication skills (verbal & written), interpersonal skills, and proficiency in MS Office (Word, Excel, Outlook).
- Personality: Presentable, polite, proactive, and customer focused.
- Other Requirements: Ability to multitask and manage day-to-day activities in a dynamic environment.
About C Ahead Technologies:
C Ahead Info Technologies is a global Digital Transformation, IT Solutions & Services company with a strong track record of over 20+ years globally.
We operate in 7 regions USA, UK, South Africa, Middle East, Singapore, and Australia with technology competency centers in India & the USA.
