Food & Beverage Service - Hostess

• Greet guests and determine the number in their party
• Seat guests at clean, available tables and present menus
• Guide guests through the dining area and assist as needed
• Arrange tables and chairs to accommodate group needs
• Ensure place settings are complete and presentable
• Check menus for cleanliness, accuracy, and availability
• Maintain cleanliness of work areas using clean-as-you-go methods
• Monitor dining room for service flow, guest safety, and availability

Standards and Procedures

• Follow all company safety and security procedures
• Report accidents, injuries, or unsafe conditions to the manager
• Maintain clean and professional personal appearance
• Protect company property and maintain confidentiality

Guest Interaction and Teamwork

• Welcome and acknowledge guests according to standards
• Communicate professionally and clearly with guests and staff
• Answer phones using proper etiquette
• Build and maintain positive working relationships
• Support team goals and respond to employee concerns
• Ensure quality and service standards are consistently met

Physical Requirements

• Stand, sit, or walk for extended periods