This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Supervisor - Service based in India.
As a Field Supervisor - Service, you will play a key role in ensuring the smooth delivery of maintenance and service operations for a diverse portfolio of customer sites. Working in a fast-paced, customer-focused environment, you will lead field activities, coordinate technicians, and help maintain high standards of safety, quality, and operational excellence. This position offers the opportunity to collaborate with cross-functional teams while developing leadership skills in a technically driven industry. If you thrive on solving operational challenges, building strong customer relationships, and driving service performance, this role provides an excellent platform for long-term career growth.
Accountabilities
- Supervise day-to-day service and maintenance operations, ensuring timely completion of scheduled activities while maintaining high standards of safety, quality, and customer satisfaction.
- Coordinate and support field technicians, providing guidance, workload planning, and operational oversight to maximize productivity and service efficiency.
- Monitor service performance, resolve customer concerns promptly, and build strong relationships through responsive communication and professional support.
- Ensure compliance with operational procedures, safety regulations, and quality standards while maintaining accurate service documentation and reporting.
- Collaborate with internal teams to optimize workflows, manage service priorities, and contribute to continuous process improvements.
- Support operational planning, resource allocation, and performance tracking to achieve service targets and business objectives.
Requirements
- Bachelor's degree, diploma, or equivalent technical qualification in Engineering or a related discipline.
- Previous experience in field service, maintenance operations, technical supervision, or a similar customer-facing service environment.
- Strong leadership and people management skills with the ability to coordinate field teams effectively.
- Excellent communication, problem-solving, and organizational abilities with a strong customer-first mindset.
- Solid understanding of safety procedures, quality standards, and operational best practices.
- Ability to manage multiple priorities, work independently, and make informed decisions in a dynamic environment.
- Proficiency with Microsoft Office and digital reporting tools; willingness to travel locally as required.
Benefits
- Competitive compensation package.
- Comprehensive training and professional development opportunities.
- Clear career progression within a global service organization.
- Exposure to advanced technologies and large-scale infrastructure projects.
- Collaborative, supportive, and safety-focused work environment.
- Health and wellness benefits in accordance with local policies.
- Opportunities to develop leadership capabilities through continuous learning programs.
How Jobgether Works
We use an
AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
