Company Description Crowne Plaza Kochi is a contemporary upscale hotel located on the NH 47 Bypass, offering convenient access to the airport, central business district, Fort Kochi, scenic backwaters, and nearby beaches. The property features 269 spacious business rooms and suites, many with panoramic views of the backwaters and the city. Guests can enjoy multiple authentic culinary outlets, as well as extensive spa and leisure facilities in a tranquil waterfront setting. With high-tech meeting spaces that can accommodate up to 900 attendees, Crowne Plaza Kochi is a preferred international brand for business travel, leisure stays, and events, providing professionals with a dynamic environment to grow their careers.
Role Description The F & B Sales Executive at Crowne Plaza Kochi is a full-time, on-site position based in Kochi. This role focuses on driving sales for the hotel's food and beverage outlets, banquet facilities, and events by identifying leads, building relationships with corporate and individual clients, and converting inquiries into revenue. Day-to-day responsibilities include prospecting and meeting potential clients, preparing proposals and contracts, coordinating site visits, and working closely with the F&B and events operations teams to ensure seamless service delivery. The role also involves maintaining accurate sales reports, monitoring market trends and competitor activity, and supporting promotional activities, campaigns, and partnerships that enhance the visibility and performance of F&B offerings. The F & B Sales Executive collaborates with cross-functional hotel teams to provide a high-quality guest experience and meet sales targets.
Qualifications
- Proven experience in food and beverage sales, hospitality sales, or banquet and events sales, preferably in an upscale or international hotel environment.
- Strong relationship-building and client management skills, with the ability to develop new business and maintain existing accounts.
- Effective communication and presentation skills, including confident negotiation and ability to prepare professional proposals and contracts.
- Solid organizational and time-management abilities to handle multiple leads, follow-ups, and events simultaneously.
- Knowledge of local market dynamics in Kochi, including corporate, leisure, MICE (Meetings, Incentives, Conferences, and Exhibitions), and social event segments.
- Comfort with basic sales reporting, use of CRM or hotel sales systems, and proficiency in standard office software.
- Customer-focused mindset, with attention to detail and commitment to delivering a high standard of service.
- Ability to work flexible hours, including evenings, weekends, and holidays, based on business demands.
- Educational background in hospitality management, business, or a related field is preferred.
- Prior experience in the Kochi or Kerala hospitality market and multilingual communication skills are an advantage.
