The Operations Executive Founder's Office acts as a strategic support to the Founder, ensuring smooth execution of key business initiatives, pilot projects, and cross-functional operations. The role combines project execution, process management, analytical problem-solving, and on-ground coordination to drive business outcomes across departments.
Key Responsibilities (KRAs)- Project & Process Execution
- Drive day-to-day operational initiatives and pilot projects under the Founder's guidance.
- Track project milestones, report progress, and flag delays proactively.
- Cross-functional Coordination
- Liaise between business heads, marketing, operations, finance, and HR teams to ensure timely execution.
- Prepare review decks, business updates, and progress summaries for leadership meetings.
- Business Analytics & Reporting
- Track key business metrics (sales, productivity, costs) and prepare MIS dashboards.
- Identify process bottlenecks and suggest efficiency improvements.
- Vendor & Partner Support
- Assist in vendor evaluation, negotiation support, and performance tracking for pilot or strategic projects.
- Founder Assistance & Strategic Support
- Manage Founder's operational priorities, meetings, and follow-ups.
- Support in planning and execution of new initiatives, market visits, and audits.
Key Performance Indicators (KPIs)- % of assigned projects delivered on time and within budget
- Reduction in process turnaround time (%)
- Accuracy and timeliness of reports/MIS
- Cost optimization achieved through process improvements
- Stakeholder satisfaction score (internal teams & vendors)
Candidate Profile- Graduate / MBA (preferably in Operations, Business, or Retail Management)
- 25 years of experience in operations, program management, or business coordination
- Excellent analytical, communication, and execution skills
- Hands-on with Excel, PowerPoint, and business reporting tools
- Self-starter with high ownership and ability to thrive in a dynamic environment
