New service/support ticket management on the COE SW subdomains
Incident ticket management
Change ticket Management
Underderstand CI-CDJenkins build/test and different pipeline stages and Valeo GenFramwork and provide support to various software projects as per guidance
Understanding the CoreALM, ALM NG and SIE application and provide support to user requests.
Always meet customer service within the defined SLA and thereby meet KPIs
Ready to work in 24/7 support
Education/Training
B.E/ B.Tech. in Computer Engineering, Communication, or Electronics.
