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Capita India Private Limited

Engineer- Cloud Infra

Early Applicant
  • 4 weeks ago
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Job Description

A Voice Operations Engineer is responsible for implementing and maintaining a telecommunications system for an organization. The job involves ensuring the smooth operation of voice and video communications systems, managing telecommunications equipment, and troubleshooting and resolving technical issues related to telecommunications.

Job title:

Engineer- Cloud Infra

Job Description:

Support the day-to-day operation of telecommunication systems for internal and external customers.
Manage telecommunications equipment, including PBX, voice gateways, video conferencing systems, and other related equipment.
Monitor and analyse telecommunications system performance to identify potential issues, proactively addressing these.
Troubleshoot and resolve technical issues related to telecommunications, including network connectivity, equipment failures, and software issues.
Collaborate with other IT professionals to integrate telecommunications systems with other enterprise systems, such as email and instant messaging.
Develop and maintain telecommunications system documentation, including procedures, policies, and user manuals.
Perform telecommunications system upgrades and maintenance tasks, including software and hardware upgrades.
Implement security measures to protect the telecommunications system from unauthorized access and ensuring compliance with security policies.
Provide training and support to end-users on the use of telecommunications systems.

Location:

Pune

,

India

Time Type:

Full time

Contract Type:

Permanent

More Info

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Date Posted: 14/10/2024

Job ID: 96256669

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About Company

Capita is a consulting, digital services and software business, delivering innovative solutions every day.

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