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Tech Mahindra Limited

Ecommerce Tech Support and Customer Support

Tech Mahindra Limited

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0-2 Years
a month ago
1789 Viewed
217 Applied

Job Description

Dear Job Seekers ,
Greetings from Tech Mahindra !
We are looking for below Profiles for Bhubaneshwar Location.
Walk-In Time :- 10:30 AM to 2 PM (Sunday Closed) .
Walk-In Venue : - Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 - Land Mark - Behind Fortune Tower.
Salary : - INR 10,500/- to 14,500/- ( As per the experience & English Voice Quality )
JOB Location Bhubaneshwar Only.
Excellent Communication Skills in English and Willingness to work for 24/7 working environment is a must, which involves Night Shift.
Walk-In Interview directly at the venue for the Face to face Interview Only (No Virtual Interview ).
Please ping your update resume for the Interview appointment @ WhatsApp # 7655992071 Responsibilities

• You need to handle E - Commerce Tech Support & Customers Technical Query and also need to Troubleshoot their Tech & non Tech Issues on call as well as on line
. He/She must show the willingness to learn new things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Trouble-shooting & Customer support to premium clients over the phone (inbound)
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Required Skills
Excellent Oral Communication Skills in English only without MTI.
Knowledge on Computers word & Excel .
Candidate should have Knowledge of OS .
• Willingness to work for 24/7 working environment is a must, which involves (Mandate Night Shift ) Eligibility Criteria Age : - 18 - 35 Years Local Candidate can apply (Candidates from Bhubaneshwar OR can relocate & stay in Bhubaneshwar)
This is an OFFICIAL JOB Not a WFH
At time of Walk-In candidates should have all the education documents / Aadhar card/ Pan card /
JOB Profile Education Qualification & Experience Required
E Commerce Customer Support :- BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM MA / MCOM // MSC // Mass Communication MBA / PGDMOR - All & any PG's are also eligible Experience :- Any BPO Experienced candidate can apply.
JOB Profile Education Qualification & Experience
E Commerce Technical Support :- BTech / BE /MCA / MTech / MSC IT / MBA-HR only MHM / Mass Communication Experience :- Any Voice Help Desk /Or any International BPO Experienced candidate can apply
Shift timing - any 9 hours in 24 hours, rotational shift including
Night Shift & 1 Week-off rotational.
Please ping your update resume for the Interview appointment @ WhatsApp # 7655992071 HR Recruitment Team Mob :- 7655992071
JOB TYPE
INDUSTRY
EDUCATION
AviationBachelor of Arts (B.A)Bachelor of Architecture (B.Arch)Bachelor of Business Administration (B.B.A)Bachelor Of Computer Application (B.C.A)Bachelor of Commerce (B.Com)Bachelor of Dental Surgery (B.D.S)Bachelor Of Technology (B.Tech/B.E)Bachelor of Education (B.Ed)Bachelor of Ayurvedic Medicine and Surgery (BAMS)Bachelor in Hotel Management (B.H.M)Bachelor of Homeopathic Medicine and Surgery (BHMS)Bachelors of Law (B.L/L.L.B)Bachelor Of Pharmacy (B.Pharm)Bachelor of Science (B.Sc)Bachelor of Social Work (B.S.W)Chartered Accountancy (C.A)Chartered Accountancy Inter (C.A Inter)Company SecretaryDoctor of Social Work (D.S.W)DiplomaICWA (CMA)ICWA InterMasters in Arts (M.A)Masters of Architecture (M.Arch)Master OF Business Administration (M.B.A)Master in Computer Application (M.C.A)Master of Commerce (M.Com)Doctor of Medicine (M.D/M.S)Master of Education (M.Ed)Masters in Technology (M.Tech/M.E)Master of Law (M.L/L.L.M)Master of Pharmacy (M.Pharm)Master of Social Work (M.S.W)Post Graduate Diploma in Computer Applications (PGDCA)PGDMPost Graduate Programme in Management for Executives (PGPX)Other
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Last Updated: 31-05-2024 06:29:31 AM
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