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Acme Services

Ecommerce Operation Manager

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  • Posted a month ago
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Job Description

Key Responsibilities

Vendor Management:

Develop and Maintain Vendor Relationships: Build and sustain strong partnerships with suppliers to ensure timely and accurate product delivery.

Negotiate Agreements: Handle negotiations with vendors to optimize pricing, quality, and delivery terms.

Monitor Vendor Performance: Evaluate and improve vendor performance to maintain the highest quality standards.

Inventory Control, Forecasting & Analysis

Inventory Management: Implement and manage inventory control systems to maintain optimal stock levels and reduce overstock or stockout situations.

Demand Forecasting: Analyze sales data and trends to forecast demand and align inventory with market needs.

Inventory Audits: Conduct regular inventory audits to identify discrepancies and improve inventory accuracy.

Catalog Management

Product Listings: Oversee the creation and maintenance of product listings to ensure accurate descriptions, images, and specifications.

Search Optimization: Work with the marketing team to enhance product visibility and searchability across the platform.

Catalog Updates: Ensure timely updates of product information, including pricing, availability, and new arrivals.

B2B Sales Coordination

Client Engagement: Engage with B2B clients to understand their requirements and ensure seamless order processing.

Sales Strategies: Collaborate with the sales team to develop strategies for expanding B2B sales and identifying new opportunities.

Client Relationships: Foster long-term relationships with B2B clients to enhance customer loyalty and repeat business.

Order Fulfillment

Order Execution: Ensure that all orders are processed and fulfilled within the target turnaround time (TAT).

Team Coordination: Collaborate with internal and external teams, including logistics, customer service, and vendors, to ensure smooth order fulfillment.

Process Improvement: Implement strategies to improve fulfillment efficiency and minimize errors or delays.

Date Posted: 03/06/2025

Job ID: 116676089

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