Overview
Job Title: Senior Analyst
Location: JCPSI&comma Bangalore
Job Department: Digital Operation
Role Summary
The Senior Analyst drives data-led insights across six brands to enhance digital commerce performance. This role combines technical expertise&comma analytical problem-solving&comma and business acumen to identify trends&comma mitigate risks&comma and optimize outcomes across multiple categories and brand experiences. Responsibilities include delivering actionable insights&comma tracking cross-brand KPIs&comma and influencing strategic decisions to improve sales&comma conversion&comma and customer experience at scale.
Key Responsibilities
- Utilize Adobe Analytics, SQL, and Tableau to create insightful reports and dashboards.
- Leverage business and analytical expertise to proactively identify and solve problems—even those not yet recognized by stakeholders.
- Analyze web analytics, customer behavior, and related data to identify trends, generate actionable insights, and optimize digital merchandising strategies
- Play a critical role in delivering accurate, data-driven analysis to support decision-making across the organization.
- Track and evaluate KPIs, enhance customer journeys, and present findings that drive conversion rate optimization and sales growth.
- Use statistical rigor to solidify validity of findings and be able to explain those concepts to non-experts
- Collaborate with business, technology, and analytics teams to define data requirements and establish effective data collection processes.
- Partner with multiple brand teams to implement digital strategies across Catalyst Brand homepages, campaigns, and category pages.
- Drive automation initiatives for dashboards, competitive analysis, and industry trend reporting.
- Serve as a subject matter expert, mentor junior analysts, and support executive-level reviews.
- Ensure operational readiness during high-priority events, including providing weekend and off-hour support when needed.
Qualifications
- 4-6 years experience in eCommerce or Retail Website Analysis/Campaign Management, preferably multi-brand
- Expertise in web analytics and reporting tools (Adobe Analytics, Google Analytics, Tableau, etc.).
- Ability to derive actionable insights from data and effectively guide decision-making
- Understanding of Digital and Ecommerce terminology
- Knowledge of statistical testing methodologies
- Strong communication, problem-solving, and ability to influence stakeholders.
- Proven ability to work independently in fast-paced, matrixed environments.
- Track record of process automation and strategic insights.
Pay Range
INR ₹650,000.00 - INR ₹1,625,000.00 /Yr.
