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DM - Electrical Group - Market Quality

Maruti Suzuki India Limited

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3-5 Years
22 days ago
82 Viewed
1 Applied

Job Description

Job Responsibility

  • HANDLING OF MARKET FEEDBACK AND WARRANTY ISSUES RELATED TO ELECTRICAL SWITCHES AND LOCKSET SYSTEM.
  • EXTENSIVE VENDOR VISITS FOR PROCESS VERIFICATION AT VENDOR FOR ROOT-CAUSE ANALYSIS OF TYPICAL CASES.
  • 3G AT DEALER/CUSTOMER LOCATION TO IDENTIY THE USAGE PATTERN FOR ACTUAL PROBLEM UNDERSTANDING AND TROUBLE-SHOOTING
  • COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PARTNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACK.
  • FTA APPROACH FOR SOLVING COMPLEX MARKET ISSUES.
  • COMPETITOR PROCESS / DESIGN BENCHMARKING.
  • DIAGNOSE AND RESOLVE CUSTOMER COMPLAINTS.

Competency Requirements

  • GOOD UNDERSTANDING OF ELECTRICALS AND ELECTRONIC PARTS.
  • EXPERT IN UNDERSTANDING CIRCUIT DRAWINGS OF ELECTRICAL / ELECTRONIC PARTS AND DATA-SHEET INTERPRETATION
  • PROFOUND KNOWLEDGE OF SEMI-CONDUCTOR TECHNOLOGY AND PCB MANUFACTURING PROCESSES
  • GOOD EXPERIENCE ON ROOT-CAUSE ANALYSIS OF DEFECT RELATED TO SMT & SOLDERING PROCESSES
  • WELL VERSED IN QC TOOLS, DOE, SIX SIGMA
  • ANALYTICAL SKILLS AND LOGICAL APPROACH TOWARDS PROBLEM SOLVING
  • HANDS ON EXPERIENCE IN RESOLVING COMPLEX MARKET PROBLEMS AND ABLE TO CONCISELY EXPLAIN AND PRESENT TO RELATED STAKE HOLDERS AND MANAGEMENT.
  • ABILITY TO ANALYZE THE DATA AND PROPOSE SOLUTION & FUTURE STRATEGIES.
  • GOOD COMMUNICATION & PRESENTATION SKILLS
  • ABILITY TO WORK WITHIN STRICT TIMELINES

Specific Expertise For Functional Area


EXPERIENCE OF PCB MANUFACTURING, SEMI-CONDUCTOR TECHNOLOGY (ESPECIALLY MOSFET, MCU, DIODE, CAPACITOR ETC)
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Last Updated: 29-05-2024 04:17:10 AM
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