Director, Technology (Applications, Digital & Data)

Temasek is a global investment company headquartered in Singapore, with a net portfolio value of S$434 billion (US$324 billion, €299 billion, £250 billion, and RMB2.35 trillion) as at 31 March 2025. Marking our unlisted assets to market would provide S$35 billion of value uplift and bring our mark to market net portfolio value to S$469 billion.

Our Purpose So Every Generation Prospers guides us to make a difference for today's and future generations.

Operating on commercial principles, we seek to deliver sustainable returns over the long term.

We have 13 offices in 9 countries around the world: Beijing, Hanoi, Mumbai, Shanghai, Shenzhen, and Singapore in Asia; and Brussels, London, Mexico City, New York, Paris, San Francisco, and Washington, DC outside Asia.

For more information on Temasek, please visitwww.temasek.com.sg.
For Temasek Review 2025, please visitwww.temasekreview.com.sg.
For Sustainability Report 2025, please visithttps://www.temasek.com.sg/content/dam/temasek-corporate/sustainability/2025/Temasek-Sustainability-Report-2025.pdf.

Temasek is seeking a Director of Operations to fundamentally reinvent how technology operations are designed, run, and scaled across its Technology, Applications, Digital and Data platforms.

This is not a traditional operations role. The mandate is to build an AI-first, autonomous operations capability—shifting from reactive support models to self-healing, predictive, and intelligence-driven systems.

The role will challenge legacy constructs, aggressively reduce operational complexity, and deliver step-change improvements in reliability, security, and cost efficiency. Success will require both deep technical credibility and the ability to drive enterprise-wide transformation at pace.

Reinvent Operations into an AI-Native Capability

• Redesign operations from the ground up into an AI-first, automation-led model
• Build and scale AIOps platforms enabling predictive detection, autonomous remediation, and continuous optimisation
• Eliminate manual, repetitive operational processes through intelligent automation and GenAI-driven workflows
• Establish self-healing systems as the default, not the aspiration

Deliver Near-Zero Downtime at Scale

• Drive a step-change in system reliability, targeting near-zero unplanned outages
• Institutionalise SRE principles, error budgets, and resilience engineering across all platforms
• Implement deep observability and real-time operational intelligence
• Hold teams accountable for measurable reliability outcomes, not activity

Radically Optimise Cost-to-Run

• Challenge and reduce structural cost baselines across infrastructure, cloud, and applications
• Deploy AI-driven FinOps, workload optimisation, and autonomous scaling
• Replace fragmented tooling and duplicated processes with simplified, platform-based models
• Deliver sustained cost reduction without compromising performance, resilience, or security

Cybersecurity Execution & Control Discipline

• Partner with the CISO to implement and enforce cybersecurity controls in strict alignment with enterprise cybersecurity policies
• Ensure consistent, measurable execution of security controls across all platforms and environments
• Embed security into operational workflows, system design, and deployment pipelines
• Maintain continuous audit readiness through strong control implementation and evidence-based reporting

Build Autonomous Incident Management

• Transform incident management into an AI-assisted, increasingly autonomous capability
• Enable real-time detection, automated triage, and rapid containment of incidents
• Lead major incident response with precision and speed, minimising business impact
• Drive a culture where every incident results in systemic elimination—not repeated firefighting

• Establish real-time, data-driven control environments—moving beyond periodic audit readiness
• Lead all audits with a no surprises standard, ensuring consistent control effectiveness
• Drive zero-backlog remediation discipline
• Integrate governance directly into platforms through automation and policy-as-code

Modernise and Simplify the Technology Landscape

• Aggressively reduce legacy complexity and technical debt
• Drive transition toward cloud-native, platform-based architectures
• Standardise and rationalise tooling, platforms, and processes
• Enable faster delivery cycles through operational simplicity and scalability

Build a High-Performance, Future-Ready Organisation

• Assemble and lead elite teams across AIOps, SRE, cloud, and cybersecurity operations
• Set a high-performance bar with clear accountability for outcomes
• Attract and retain talent capable of operating in high-automation, high-expectation environments
• Act as a force multiplier across CTO/CDO/CISO and business leadership

Drive Relentless Transformation

• Continuously challenge the status quo—no steady state mindset
• Benchmark against leading global technology organisations, not industry averages
• Position operations as a competitive advantage for Temasek, not a support function
• Deliver transformation at pace, with visible and measurable impact

• Bachelor's or Master's degree in Computer Science, Engineering, Cybersecurity, AI or related field
• Relevant professional certifications (e.g. CISSP, CISM, ITIL and cloud certifications) are an added advantage.
• Min.15 years of experience in technology operations, with significant transformation exposure including 7+ years in senior leadership roles
• Proven experience in replatforming or modernising large-scale enterprise environments, driving automation- or AI-led operational
• Proven experience building or scaling AIOps / automation-first operations environments, cloud-native platforms (AWS, Azure, GCP), observability, resilience engineering, and SRE practices
• Strong understanding of cybersecurity control implementation, platform engineering and modern infrastructure architectures
• Track record of rebuilding or significantly transforming operations functions
• Ability to operate in ambiguity while driving clarity and execution
• Comfortable making bold decisions with enterprise-wide impact
• Relentless focus on outcomes over activity
• Strong operational discipline with the ability to drive sustained change
• High standards for performance, ownership, and delivery
• Demonstrated ability to deliver material cost reductions at scale, manage complex budgets and vendor ecosystems & connect operational transformation directly to enterprise value creation