You will be responsible for maintaining and scaling production services and servers for complex and high throughput cloud services.
You will bridge and own the union between development, quality, security and operations
You will improve scalability, service reliability, capacity, and performance.
You will write automation code for provisioning and operating infrastructure at massive scale.
You are not just an operator, you re an experienced software engineer focused on operations.
You will initiate and contribute to continuous improvement of our software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development
You will use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
You will participate in disaster recovery planning and execution
You will be responsible for maintaining / patching servers supporting SaaS products. This includes Windows Servers, Linux Servers running in in-house Datacenters and/or using cloud PaaS providers (GCP & Azure)
You ll work hand-in-hand with all teams to ship our code to production using Continuous Integration / Continuous Deployment (CI/CD) and AppSec tooling.
You will collaborate with development teams and use intuition, experience and understanding to create SLIs, SLOs, and SLAs
You will provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems (You will be on call for periods of time)
You will develop monitoring architecture, implementing monitoring agents, build dashboards, manage escalations and alerts
You will participate in incident management and driving root cause analysis (RCA) and risk management processes
You will participate in a rotating on-call schedule during off-hours where you may periodically need to remote-in to systems if a production outage occurs.
BS degree in Computer Science or related technical field
A minimum of 9 years of experience in software design, development and DevOps
Extensive experience in a DevOps role with demonstrable experience in deploying and managing large scale production environments in GCP, AWS or Azure and Multi Datacenter environment.
Experience developing and debugging code (i.e. one or more of the following: Java, C, C++, .NET, Python, Ruby, Go, Shell, Perl, JavaScript)
3+ years deploying and supporting high traffic, scalable web applications/services
3+ years with cloud virtualization and PaaS
3+ years with AWS/GCP/Azure
3+ years with Docker, Kubernetes and OpenShift
Experience with Linux, Shell Scripting, PKI TLS/SSL, Network, firewalls, load balancers and backup
Experience in designing, analyzing and running large-scale distributed systems
Experience hosting and solving problems with public-facing services securely in Azure, AWS or GCP
Experience with orchestration, automation, and configuration management tools like git, Fabric and Ansible (or Puppet, Chef, Terraform, Helm or related technology)
Excellent analysis, debugging, root-cause identification, and troubleshooting skills
Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud Identity and security system, cloud monitoring and logging, and/or local/cloud storage.
Experience with one or more CI tools Jenkins, Artifactory, Harness, CloudBuild
Experience with application disaster recovery, migration, roll-back plans, expansion, routine deployments, and system upgrades
Experience with log management, including aggregation, alerting, and graphing (i.e Sensu / StackDriver / Prometheus / ELK / TICK stacks)
Bonus points for experience with Cassandra, Elasticsearch or Kafka
Extra bonus points for Cloud certifications and exposure to Harness
