Overview
The Development Manager (Agency Channel) plays a crucial role in driving the growth and effectiveness of our agency channel. This position is integral to the organization as it focuses on building and maintaining a robust agency network while ensuring alignment with the broader strategic objectives of the company. The Development Manager will lead initiatives aimed at enhancing agency performance, increasing sales, and improving client satisfaction through effective coaching and support. By overseeing the training and development of agents, this role ensures that all agents have the necessary skills and resources to excel in their roles. This position requires a deep understanding of market dynamics, agency operations, and a strong capability in sales management. The right candidate will work closely with various departments, fostering collaboration to drive agency success and contribute to the overall growth of our organization.
Key Responsibilities
- Identify and recruit new agencies to expand the agency network.
- Develop and implement strategic plans to increase agency sales performance.
- Provide training and development programs for agency staff.
- Monitor and analyze agency performance metrics.
- Conduct regular meetings with agencies to review performance and set goals.
- Develop strong relationships with key agency stakeholders.
- Provide ongoing support to agencies to maximize productivity.
- Collaborate with marketing on campaigns aimed at agency segments.
- Analyze market trends to identify new business opportunities.
- Ensure compliance with all regulatory requirements relevant to agency operations.
- Facilitate communication between agencies and the corporate office.
- Develop and manage a budget for agency channel development.
- Implement feedback mechanisms to gather insights from agencies.
- Coordinate with internal teams to address agency-related issues.
- Prepare and present reports on agency performance to executive management.
- Continuously seek ways to improve agency engagement and satisfaction.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum of 5 years of experience in sales management or business development.
- Proven track record of managing agency channels successfully.
- Strong analytical skills with the ability to interpret performance data.
- Excellent communication and interpersonal skills.
- Experience in developing training materials and programs.
- Ability to work collaboratively across departments.
- Strong organizational skills and attention to detail.
- Proficient in software applications including CRM and MS Office.
- Knowledge of industry standards and regulatory environment.
- Ability to travel as required for agency visits and events.
- Results-oriented mindset with a focus on achieving targets.
- High degree of professionalism and integrity.
- Experience in market research and competitive analysis.
- Demonstrated ability to lead and motivate teams.
- Adaptable and open to feedback for continuous improvement.
Skills: team leadership,relationship management,business development,collaboration,budget management,strategic planning,agency recruitment,sales management,training and development,compliance management,market research,financial acumen,market analysis,performance analysis,problem solving