2-6 years
5 days ago 4 Applied
Job Description

Job Title : Desktop Support Services
Location : Tamil Nadu Hosur
Experience : 2 to 6 yrs

Job Description :

  • Install desktop OS, messaging client, applications such as Adobe Acrobat, WinZip, WinRAR, and any business application as per customer's software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs
  • Configure the desktops using tools as defined in Schedule A Solution Baselines
  • Troubleshoot and resolve desktop incidents
  • Manage disk and folder sharing, and permission settings on desktops
  • Handle printer problems at users desktops
  • Assist users in accessing applications
  • Preventive and rectification action as per customer endpoint security policy.
  • First level service for audio-video equipment where ever remote resources are deployed
  • First level troubleshooting of desktop LAN related issues
  • Extension of LAN using extended patch cords or small switches.
  • Printer configuration support on Desktops/Laptops.
  • IT clinic to be conducted on quarterly basis to fix laptop/mobile device related issues
  • Month end support during the last 3 days of the month and first day of following month for extended hours





Desktop Support Services

Quess IT Staffing

Founded in 1997 as an entrepreneurial venture, Magna Infotech was the first mover in the IT Contract Staffing business in India. When Quess invested in Magna in 2011 and later acquired it in 2013, it upped the ante for the company, augmenting its entrepreneurial spirit with a dose of professionalism, and empowered it to expand its horizon.

Magna Infotech, now Quess IT Staffing, is currently India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. This enables us to deliver all-inclusive talent management solutions for our clients and meet the needs of various industry verticals across different geographies and business purposes.

Backed by domain-driven focus and diverse experience across industries like BFSI, Telecom, Auto, and Engineering, we excel in meeting our clients’ need for superior IT skills.

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