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Desktop Support Engineer

Magnamious Systems

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0-2 Years
5 months ago
306 Viewed
228 Applied

Job Description

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the client s location or connecting via a remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.
  • Completing job reports and ordering supplies.
Desktop Support Engineer Requirements:
  • Bachelor s degree in computer science or information technology.
  • Proven work experience as a desktop support engineer or support technician.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and
    peripherals.
  • Knowledge of popular operating systems, software applications, and remote connection
    systems.
  • Ability to solve complex hardware and software issues.
  • Ability to travel and work after hours when necessary.
  • Excellent interpersonal skills, Good written and verbal communication skills.
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Last Updated: 16-06-2024 09:47:56 AM
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