Location Name: Pune Corporate Office - Mantri
Job Purpose
Project Management & Managing Banking & Horizontal Projects, Engagement with verticals -Understand the Problem statement of Process & Solution Designing, Ops engagement for process solution, Branch process mapping, Review & AOP / LRS delivery.
Duties And Responsibilities
- Project planning and reporting
- Understanding of Loan Management Life Cycle, Insurance Ops and Fixed deposited processes
- Receive project requirements from the businesses based on new product line, and identify improvement projects and external / regulatory changes related projects.
- Generate ideas for improvement projects and brainstorm impact with counterparts in Operations/ Business team and gauge feasibility with IT team
- Add strategic value to processes through competition mapping and best practices adoption.
- Scout the technology landscape to ensure adoption of emerging solutions and maintain innovative edge
- Support role in building AOP and LRP strategies for the Operations vertical
- Participate in presentation with project priorities, timelines, quarterly plans, etc. to Senior Team members & Operations Head for sign-off
- Prepare overall project plan for execution of projects and prioritize projects based on those with large impact or horizontal level impact
- Prepare monthly updates and reports on project status and progress to be shared with Supervisor and Head of Operations, seek inputs on course correction
- Project lifecycle management
- Understand change requirements and evaluate to take decision on selection of projects based on impact and extent of change
- Guiding the team for scoping of the project along with the relevant stakeholder for critical projects
- Conducting discussions with IT, if required, on major projects on issues related to deviations on delivery and timelines, and work on the revisions.
- For all projects in post-production, guide sustenance monitoring to ensure appropriate approach is adopted, to better understand pilot response/ feedback and ensure smooth and stable pan-India execution.
- Guide team on the external practices / research may be followed operational processes and application in our business scenario.
- Project management
- Review the project plans prepared by the team, for all projects, and provide inputs on enhancing effectiveness and efficiencies and deliver within timelines
- Review achievement of project milestones, adherence to timelines, etc.; Resolve issues, roadblocks and escalations to ensure delivery as per desired objectives
- Engage with business stakeholders/ Operations to provide status update on projects (for business/ Operations initiated projects) and to update on delays / issues / deviations and agree on revision of timelines/ scope of project
- Team development
- Establish individual performance expectations and regularly review individual performance of the team
- Identify and create development opportunities for team members to enhance functional knowledge
Key Decisions / Dimensions
Following Decisions Are Taken By The Role
Recommendations on the improvement projects / horizontal impact projects. For all projects in post-production, guide sustenance monitoring to ensure appropriate approach is adopted, to better understand pilot response/ feedback and ensure smooth and stable pan-India execution. Guide team on the external practices / research may be followed operational processes and application in our business scenario.
Major Challenges
In-depth understanding of the Banking and Ops Processes. Thorough knowledge and understanding of Centralized Operational and customer service processes as this impacts the projects decision / changes to be made to the processes. To understand legal & compliance implications of the changes in processes.
Required Qualifications And Experience
- Qualifications
- Post- Graduation
- Work Experience
- Minimum 6-8 years of experience in financial industry
- Strong project management and stakeholder management skills
- Strong lending domain and process understanding
- Understanding of lending systems (Montran, FinnOne/Pennant,. basis the role)
