User Experience Assessment, User Scenario definitions, Problem Framing, Wireframing, Prototyping, User Boarding, Usability testing
Responsibilities:-
Neutrally represent User in a project and while management deliberations
Continuously evaluate prospect and user needs and industry trends and serve as a conduit to Product for Product development
Travel to end-user sites and pilot/test locations to scout opportunities
Develop new tools to make effective prototypes and closer to users/ use-cases
Identify design shortfalls & User needs through User Researches
Making design + UX proposals related to functions & features
Delivering on project requirements & within target timelines
Come up with UI and UX strategies based on our target goals
Collaborate with other Depts. to utilize their domain expertise to ensure successful delivery on user needs & ultimately high levels of user satisfaction
Define & describe an architecture of a solution in context of a specific solution
Compile & present User needs and solution-ing to Management/ Leadership
Competency Requirements :-
Required skills :-
Experience in Solution Engineering and communicating complex user issues and use cases to development teams/ product departments
Deep familiarity with both quantitative & qualitative research methods including AB testing, data analytics, and user research
Familiarity and experience with agile development methodologies
Experience analyzing some unstructured information, knowledge of visualizing, hands-on with MS Office, and Creative Prototyping tools
Experience interpreting user insights into potential engineering opportunities
Adequate skill in crafting original GUI mockup, storyboarding, user flows, freehand sketching, and low fidelity prototypes
Curiosity of data-based decision making and comfort working with data
Basic understanding of Design Thinking
Basic understanding of automotive systems
Desired skills:-
Familiarity and experience with development tools (JIRA, Miro, XD, Figma etc.)
Willingness to be occasionally hands-on (Telematics Hardware installation at the customer facility for POC, application testing, etc.)
Willingness to travel up to 50% of the work week (in no-pandemic situation)
Basic technical understanding of smartphone App dev
Experience conducting a user research
Experience with user-centered design methodologies
Working knowledge of behavioral analysis
Basic understanding of Controller Area Network protocol & Telematics system
Eligibility:-
Education: B.Des. or M.Des. (graphic, interaction, industrial) or B.E. or B.Tech.
Industry: 4+Yrs total (required), 2 Yrs in Automotive OE/ Tier-1 (preferred)
