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Deputy General Manager - Global Network Services

Tata Communications Limited

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    Job Description

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10-15 Years
2 months ago
22 Viewed
3 Applied

Job Description

Broad outline of the Role

  • The role is responsible for the below activities:
    • Onboarding IZO IW Partners in MECCA region
    • Onboarding IZO Internet Partners in India
    • LCM for both India and MECCA partners
    • Support Product team to win the deals with special customer request, including pricing, solution and Product mapping
    • ensure the regular ad hoc reports are done accurately and on schedule

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

  • Bachelors Degree in engineering or business or equivalent qualification
  • 10-15years relevant experience in Telecommunication environment, especially experience in managing Telco partners.

Other knowledge/skills

  • Good understanding of Global Telecom Networks, Access Technologies
  • Technical and commercial knowledge
  • Region knowledge of access supply chain market, have good connection with the local partners in the Region
  • Understanding of the supply chain process in the telecom services context of quote-to-cash, involving pricing, SLA, legal and commercial terms, and conditions.
  • The role may be an individual contributor or may lead a small team
  • Good communication skills with internal and external parties
  • Good presentation skill to show the update of the project status

Key Responsibilities

  • Identify national and regional level potential IZO IW partners and competition in the region to deliver Internet service
  • Lead discussions and first level negotiations with potential IZO IW partners on contractual capabilities
  • Maintain strong relationship with Partners to improve the efficiency and cost of delivery.
  • Look at avenues for increasing business with key Partners through their new coverage and Product / Features.
  • Work with Product team to optimize the Product mapping with Partners.
  • Provide ad-hoc special support to CFT to improve the win rate for complicated customer request
  • Conduct quarterly/monthly reviews with key Partners around overall performance experience from pre-sales feasibility and cost effectiveness, delivery to post-sales support.
  • Lead cost optimization initiatives
  • Plan and provide inputs to team for jeopardy and contingency management to be able to deliver as per timelines.
  • Provide regular reports for Partner onboarding status

Technical Competencies

Knowledge / Skills

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Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

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Last Updated: 05-04-2024 00:54:47 PM
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