Are you ready to make an impact at DTCC
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay And Benefits
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact You Will Have In This Role
The Associate for Cloud Data Ops team role focuses on Snowflake and BI tools for Cloud data platform. This role will be responsible for Snowflake platform administration, disaster recovery, providing operations support as part of a team of engineers that spans different regions. The role will work closely with application development teams, infrastructure teams, and vendors to raise and resolve technical support incidents.
Your Primary Responsibilities
- Administer and maintain multiple Snowflake accounts across different environments.
- Maintain a deep understanding of Snowflake service offerings.
- Practical experience working with Snowflake, Linux, Python, ETL and Scheduler tools.
- Experience in IT related to cloud data platforms, compute, storage, and network architecture and engineering.
- Part of 24*7 Snowflake operations team, resolve critical production issues by participating in Major Incident Management (MIM) calls, engaging proper teams, and driving root cause analysis.
- Manage replication and failover groups.
- Participate in Disaster Recovery / Loss of Region events (planned and unplanned) completing tasks and collecting evidence.
- Support audit requests in a timely fashion providing needed documentation and evidence.
- Review and update knowledge articles and runbooks with application development teams to confirm information is up to date.
- Good verbal and written communication and interpersonal skills and communicating openly with team members and management.
- Champion a culture where honesty and transparency are expected.
Qualifications
- Minimum of 4+ years of related experience.
- Bachelor's degree preferred or equivalent experience.
Talents Needed For Success
- Looking for 4 years of experience in IT primarily related to cloud platforms.
- 3+ years practical experience working with Snowflake administration.
- Hands on experience in AWS, and cloud technologies, Linux, Python and SQL.
- Experience with ETL and Scheduler tools, automation tools such as Terraform and ability to perform root cause analysis in a highly regulated environment.
- Experience with PowerBI, Sigma, Looker, and BI tools.
- Experience with enterprise level applications.
- Experience with alerting, monitoring, dashboard, and escalation.
- Good analytical and communication skills.
Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
