Servify is a global product lifecycle management company, operating across 3 continents (in India, North America, Europe and MENA), that focuses on designing as well as administering custom product protection programs and exchange/upgrade programs for carriers, OEM brands, and retailers. We have cultivated a diverse, global client portfolio that includes global fortune 100 companies, OEMs (with more than 87% global mobile phone market share including the likes of Apple and Samsung), and more than 75 other brands to support their product care solutions.Servify protects tens of millions of devices across the globe and supports distribution of device protection products in over 200,000+ retail outlets globally.
Position Summary:
Incumbent will be responsible for ensuring that storage and archiving procedures are functioning correctly and should perform migration of projects between various environments (dev, test, production) and maintaining change control.
Key Responsibilities:
Establishing proper user accounts and monitoring user access and security
Further refining the physical design to meet system storage requirements
Carrying out capacity planning
Independently analyzing, solving and correcting issues in real time, providing problem resolution end-to-end
Providing 24x7 production support and available for escalations
Enforcing and documenting database policies, procedures, and standards
Communicating regularly with technical, applications and operational staff to ensure database integrity and security
Responsible for providing trend analysis to management team to enable them to make an informed decision
Requirements:
Minimum Experience of 9+ years
Expertise in working on MySQL, PostgreSQL and MongoDB on medium to large systems
Enough expertise to identify and recommend changes/improvements to the build process
Proficiency in performance tuning, backup, recovery, security, disaster recovery, patching and upgrades
