D2C/ E-Commerce Operations Associate

About Mosha Health:

Mosha Health is a fast-growing health-tech startup focused on healing chronic gut issues through nutrition, lifestyle, and science-backed wellness solutions. We're now expanding into the nutraceutical and supplements space creating products that combine clinical effectiveness with clean, high-quality ingredients.

We're looking for a hands-on, detail-oriented professional who can help us launch and scale our supplements vertical end-to-end.

Role Overview:

You will work directly with the founder and cross-functional teams to execute the complete e-commerce and product launch journey from managing vendors and licenses to ensuring products are listed, shipped, and visible on leading marketplaces.

This role is ideal for someone with a finance or business background (CA / BBA) and 13 years of experience in D2C, e-commerce operations, or consulting (Big 4 - KPMG/ EY/ PWC/ Deloitte preferred), who wants to build something from scratch in a fast-paced startup environment.

Key Responsibilities:

1. E-commerce Setup & Management

• Manage product listings on marketplaces (Amazon, Flipkart, etc.) and the Mosha website
• Coordinate product shoots, descriptions, and content uploads
• Track sales, returns, and platform analytics

2. Supply Chain & Inventory

• Coordinate with manufacturers, packaging vendors, and fulfillment partners
• Maintain inventory records and ensure stock availability
• Manage packaging, shipping timelines, and vendor payments

3. Regulatory & Compliance

• Assist in obtaining FSSAI, GST, and other relevant licenses
• Maintain compliance documentation for supplements and nutraceuticals

4. Cross-Functional Coordination

• Work with content and design teams on branding, product labels, and launch creatives
• Support finance and accounting tasks (vendor invoices, reconciliations, cost tracking)

5. Market Research & Analysis

• Conduct competitor analysis and pricing research
• Identify marketplace trends and operational improvements

Who You Are:

• CA (Inter or Qualified) / BBA / B.Com (H)/ B.Tech with strong analytical skills
• Experience: 13 years in D2C / E-commerce / Consulting / Operations (Big 4 preferred)
• Strong execution mindset with attention to detail
• Comfort with Excel/Google Sheets and digital platforms
• Proactive, organized, and eager to learn about wellness and consumer brands

What You'll Get:

• Exposure to end-to-end e-commerce business building
• Work directly with the founder on a high-impact launch
• Opportunity to grow into a business or operations lead role
• Dynamic, flexible work environment at a health-tech startup

Location: New Delhi (WFO on-site)

• Compensation: Competitive, based on experience