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Cyber Security Lead Analyst -Imperva

Societe Generale

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6-15 Years
3 months ago
56 Viewed
5 Applied

Job Description


Responsibilities

1. To be the technical referent for all Imperva activities.

2. Propose and define roadmap for Imperva rollout.

3. Identify the gaps in the system and address it.

4. Installation and upgrade of Imperva Agents.

5. Analyze and repair (Server/components Agents)

6. Design and Manage the Imperva Infra activities/upgrade.

7. Act on alerts received through tickets or monitoring tools.

8. Strong Troubleshooting skills in Imperva related components on Windows and Unix servers.

9. Strong multi-tasking and organizational skills; Ability to prioritize simultaneous high visibility customer and internal escalations.

10. Responsible for handling Incident and Request Management.

11. Responsible in Change and Problem Management

12. Provide required inputs to stakeholders involved in case of critical incidents like outages.

13. Raise change requests where required.

14. Implement changes and manage problems.

15. Ensure ITIL compliance for all incidents and service calls

16. Ensure KPI compliance for all incidents and service calls

17. Adhere to documented notification and escalation process

18. Communicate to the customer while responding to a case and after resolution of the case.

19. Participate in regular reviews with the team

20. Update daily reports and checklists as defined.

21. Create and update documentation

22. Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks

23. To be proactive and have an Agile mindset to manage and execute Agile Scrum activities.

24. To be capable and understand the SQL commands to troubleshoot the Imperva issues/Alerts.



Profile required

Must have good knowledge of the following technologies:

Sound knowledge on Imperva architecture.

Hands on experience is installing and configuring Imperva server-side components and agents.

Able to analyze and repair (Server/components Agents)

Experience in upgrading Imperva infrastructure

Use of scripts in Imperva environment.

Knowledge on Database (Oracle, MS SQL Postgre

Knowledge on secure Sphere System Administration

Knowledge on Basic Unix CLI Windows Operating Systems

ITIL Principles


Good to have knowledge of these technologies:

Shell Scripting

Experience: 6 - 15 years relevant experience required.


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