Customer Support Specialist For International Chat Process

Job Opportunity International Chat Process For Noida Location

Graduate Freshers can apply also

If interested share your resume at [Confidential Information]

Job Summar

yWe are looking for enthusiastic and customer-focused individuals to join our Non-Voice Chat Support team. The role involves assisting customers through live chat by resolving their queries, providing accurate information, and ensuring a positive customer experience. Fresh graduates and experienced undergraduates are welcome to apply

.Key Responsibilitie

s
Handle customer queries via live chat in a professional and timely manne

r.Provide accurate information and effective solutions to customer concern

s.Resolve customer issues while maintaining high service quality standard

s.Escalate complex cases to the appropriate team when require

d.Maintain accurate records of customer interaction

s.Meet individual and team productivity, quality, and customer satisfaction target

s.Follow company policies, processes, and compliance guideline

s.Eligibility Criter

ia
Educati

on:
Graduates Freshers are elig

ibleUndergraduates with a minimum of 6 months of experience in International Customer Support/BPO/Chat Pro

cessExcellent written English communication ski

lls.Basic computer knowledge and good typing sp

eed.Ability to multitask and work in a fast-paced environm

ent.Strong problem-solving and customer service ski

lls.Willingness to work in rotational shifts, including weekends and holid

ays.
Salary & Ben

efits
Attractive salary based on qualifications and exper

ience.Career growth opportun

ities.Pick & drop facility (as per company po

licy).Friendly and inclusive work enviro