Job Description – Customer Support Executive (Voice Process)
Description
We are looking for enthusiastic Customer Support Executives who can communicate effectively in English and Hindi to join our team. This role is ideal for freshers and candidates with customer support experience who are eager to build their careers in the customer service industry and deliver an excellent customer experience.
Responsibilities
- Handle customer inquiries and provide timely resolutions via voice support.
- Assist customers with product or service-related questions in a professional manner.
- Maintain a high level of customer satisfaction during all interactions.
- Document customer conversations and update records accurately in the system.
- Collaborate with team members and supervisors to improve customer service processes.
- Adhere to company policies, quality standards, and performance metrics.
Skills and Qualifications
- Minimum qualification: 12th Pass and above.
- Fluency in Hindi and English is mandatory.
- Freshers are welcome to apply.
- Prior experience in customer support or voice process is an added advantage.
- Strong verbal communication and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
Additional Information
- Role: Customer Support Executive (Voice Process)
- Location: Shivajinagar, Bangalore
- Salary: ₹20,000 – ₹30,000 Take Home + Quarterly Bonus of ₹4,215
- Shift: Day & Mid-Day Shifts (8–9 Hours)
- Age Limit: Up to 30 Years
- Joining: Immediate Joining Available
- This is an excellent opportunity for candidates looking to start or grow their careers in customer support with a dynamic and customer-focused team.
- Email: [Confidential Information]
