Customer Support Executive

0-5 years
a month ago 177 Applied
Job Description

Dear Job Seekers ,

Greetings from Tech Mahindra !

We are looking for below Profiles for Bhubaneshwar Location.

Walk-In Time :- 10:00 AM to 2 PM (Sunday Closed) .

Walk-In Venue : - Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar,

Bhubaneswar, Odisha 751023 - Land Mark - Behind Fortune Tower.

Salary : - INR 10,500/- to 14,500/- as per the experience


JOB Location Bhubaneshwar Only


Excellent Communication Skills in English and Willingness to work for 24/7 working

environment is a must, which involves Night Shift.

Walk-In Interview directly at the venue for the Face to face Interview Only (No Virtual Interview ).

Please ping your update resume for the Interview appointment @ WhatsApp # 7655992071

Responsibilities

You need to handle E - Commerce Tech Support & Customers Technical Query and also need to Troubleshoot their Tech & non Tech Issues on call as well as on line .
He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility. Trouble-shooting & Customer support to premium clients over the phone (inbound)
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Required Skills
Excellent Oral Communication Skills in English.
Knowledge on Computers word & Excel .
Candidate should have Knowledge of OS .
Willingness to work for 24/7 working environment is a must, which involves (Mandate Night Shift ) Eligibility Criteria


Age : - 18 - 35 Years
Local Candidate can apply (Candidates from Bhubaneshwar OR can relocate & stay in Bhubaneshwar)
This is an OFFICIAL JOB Not a WFH
At time of Walk-In candidates should have all the education documents / Aadhar card/ Pan card / 2nd Dose of COVID Certificate .
JOB Profile Education Qualification & Experience Required

E Commerce Customer Support :- BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM MA / MCOM // MSC // Mass Communication MBA / PGDMOR - All & any PG's are also eligible Experience: - Any BPO Experienced candidate can apply.

JOB Profile Education Qualification & Experience

E Commerce Technical Support :- BTech / BE /MCA / MTech / MSC IT / MBA-HR only MHM / Mass Communication Experience :- Any Voice Help Desk /Or any International BPO Experienced candidate can apply .

Shift timing - Any 9 hours in 24 hours, rotational shift including Night Shift & 1 rotational Week-off.

Please ping your update resume for the Interview appointment @ WhatsApp # 7655992071

PURSUING CANDIDATES ARE NOT APPLICABLE

HR Recruitment Team
Mob :- 7655992071

JOB TYPE

Skills

Spoken English Trainer
Bpo
Call Center
Customercare executive
Graduates
Graduate Fresher
Undergrad

Education

Aviation
Bachelor of Arts (B.A)
Bachelor of Architecture (B.Arch)
Bachelor of Business Administration (B.B.A)
Bachelor Of Computer Application (B.C.A)
Bachelor of Commerce (B.Com)
Bachelor of Dental Surgery (B.D.S)
Bachelor Of Technology (B.Tech/B.E)
Bachelor of Education (B.Ed)
Bachelor in Hotel Management (B.H.M)
Bachelors of Law (B.L/L.L.B)
Bachelor Of Pharmacy (B.Pharm)
Bachelor of Science (B.Sc)
Bachelor of Social Work (B.S.W)
12th Class (XII)
Company Secretary
Diploma
ICWA (CMA)
ICWA Inter
Masters in Arts (M.A)
Master OF Business Administration (M.B.A)
Master in Computer Application (M.C.A)
Master of Commerce (M.Com)
PGDM
Post Graduate Programme in Management for Executives (PGPX)
Other

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