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Customer Support Executive

Simply Vyapar Apps
0-2 Years
Bengaluru
Quick Apply
  • Posted 13 hours ago
  • Over 100 applicants have applied

Job Description

  • Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided.
  • Should be able to answer to emails timely ensuring adherence to the process standards.
  • Follow up customer calls made wherever is necessary
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
  • Attend mandatory training sessions to stay updated on product or company policy changes
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
  • Input data into the company computer platform to keep each customer record updated.

About Company

Job ID: 114190933

Last Updated: 29-07-2026 03:49:59 AM
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