Job Description
Company: Inner Sanctum LLP
Position: Customer Support Executive
Location: Chennai (On-site)
Experience: 13 years
Employment Type: Full-Time
About Inner Sanctum LLP
Inner Sanctum LLP, founded by Gayathri Shivaram, a Certified Healing and Manifestation Coach, is dedicated to empowering individuals to overcome deep-rooted traumas, rewire limiting beliefs, and achieve holistic well-being through proven healing and manifestation techniques.
Key Responsibilities
- Handle soft client calls for coordination, follow-ups, and support.
- Manage and respond to daily emails professionally and promptly.
- Maintain accurate records of client interactions using internal tools or CRM systems.
- Ensure smooth client servicing and timely communication.
- Collaborate with internal teams to deliver a seamless client experience.
- Support weekend client coordination and calls, as per requirements.
Requirements
- 13 years of experience in customer support or client-facing roles.
- Excellent verbal and written communication skills.
- Proficiency in Gmail, Google Sheets, and CRM tools.
- Professional, organized, and customer-focused approach.
- Comfortable working weekends with compensatory weekday off.
